ADC's Customer Support is staffed from 8:30 AM to 5:30 PM Eastern Standard Time and is available for emergency calls 24 hours a day 7 days a week via an automated pager option from the auto attendant on our telephone system. We maintain a dedicated attitude of helpfulness so that you are treated properly and promptly in the resolution of unforeseen circumstances. Please keep in mind that any support program is only as good as the detailed information that the client can give to the support analyst. We encourage you to e-mail us with details of the issue with log files and/or screen snapshots attached. Our incident tracking system is enabled to send you automatic updates on any change of incident status - ask the ADC Help Desk to enroll you in this service. You can count on ADC to provide excellent support!
To contact the ADC Help Desk by telephone dial: +1.813.849.1818 and take the Customer Support option from the auto-attendant menu.
To contact the ADC Help Desk by e-mail:
Home Products Services News Events About ADC Contact ADC Site Map
Copyright 2008 ADC, Inc. All Rights reserved.